Short answer: Heat pump grants can reduce the upfront cost for some homes, but eligibility depends on the current scheme rules, the property and the heating system being replaced, so it must be checked before relying on it.
Grant schemes and eligibility rules can change, so they should be checked against current official guidance before a customer relies on them.
The website should explain that grants may help with cost, while avoiding promises that every home or customer will qualify.
Savings and performance also depend on the home, design, tariff and how the system is used.
Ready to check your own home? Start with a design consultation so the next step is based on the property,
not a generic online assumption.